As part of the Customer Care Team, the individual will be responsible for the intake of Insulet supply reorders. Specifically, the position is required to answer inbound telephone calls from customers to completely and accurately enter in orders for products, as well as address customer questions. In this position, the employee will serve as the primary contact for order fulfillment, processing and shipping customer orders. Customer Care Specialists are responsible for providing highly professional, courteous, and empathetic customer service. They are also expected to collaborate with members of other departments, as required to fully address customer needs.