The position is responsible for assisting the Vendor Pipeline Specialist with distributor (vendor) communication during the patient onboarding process of starting the Omnipod system and will coordinate with Field Sales, Intake, and Inside Sales (OPS Team) to provide the best patient experience. The Vendor Pipeline Associate is responsible for communicating as needed with assigned key distributor customers/colleagues to ensure the fastest turnaround time for shipping Omnipod systems to patients.
The ideal candidate must demonstrate strong influence management skills, sales/telesales accomplishments/acumen, proven ability to learn complex technical material (healthcare/diabetes preferred), excellent communication and interpersonal skills. The ideal candidate will be able to work effectively in a key cross-functional role within Insulet Corporation.
The Vendor Pipeline Associate is able to independently follow standardized workflows as defined by management and contribute to finding unrealized efficiencies within our distributor channel. This is a skilled position that requires customer service and/or telephonic sales experience and the ability to apply acquired skills to ensure the customer experience is positive and professional while consistently closing the sale. The Vendor Pipeline Associate will be expected to work on a broad range of tasks including more complex situations as the need arises. Additional responsibilities include ensuring vendor tracker information is accurately input into customer records within our CRM which includes some data entry.
Education and Experience: