The Senior Manager of CRM Solution Design is a critical member of the Commercial Systems team and reports to the Director of Commercial Systems. Working in a dynamic, collaborative team environment, the successful candidate will lead the IT department supporting all CRM solution design. In this role, the Senior Manager will lead a team responsible for reviewing business process definition, analysis of business problems, reporting & analytics, and ultimately providing direction on the functional solution design to meet business need while working within the CRM architecture. The team works very closely with the IT business liaison group and the SFDC technical / architect team. The ideal candidate will have a demonstrated ability to comprehend business process and context, while also having technical skills to assist with design and review of appropriate technical solutions.
Physical Requirements (if applicable):