Insulet Corporation

  • Commercial Operations Specialist, Canada

    Job Locations CA-ON-Oakville | CA-ON-Oakville
    Posted Date 1 month ago(2/21/2018 2:24 PM)
  • Position Summary

    The individual in this role will be responsible for management and oversight of the certification, contract & payment processes for product trainers, in addition to general field sales and office administration support related to our OmniPod Insulin Pump. The individual should be fully bilingual in English/French. 


    • Contracts and Payments Administration


      • Collaborate with field team and legal department to facilitate process of completing contracts, including due diligence procedures and contract execution, for certified pump trainers
      • Maintain oversight of HCP product training and certification process
      • Receive and manage payment requests from HCPs, including verification of support provided, as well as monitoring and facilitation of payments with accounts payable department
      • Manage storage and record-keeping solution for all contract, payment and training documentation


      Field Sales Administration

      • Assist field sales team with various processes and administrative tasks, such as sourcing of promotional materials, processing and tracking sponsorship requests and other tasks as required
      • Assistance or management of other promotional programs, with possible interactions with customers


      General Office Administration

      • Support small office team with general administrative tasks as required

    Education and Experience


    • 3+ years of previous related experience preferred
    • Fully Bilingual and fluent in speaking and writing (French and English)
    • Solid analytical and technical skills, including proficiency in Microsoft suite of products
    • Exceptional Customer Service experience, willingness to go above and beyond
    • Self-motivated, able to assume responsibility and work autonomously in a professional manner
    • Works well both independently and within a team environment
    • Demonstrated strong decisionmaking, organizational, project management and prioritization skills
    • Energetic, motivated, positive, collaborative, passionate
    • Flexibility in hours required
    • Bachelor's Degree in the Sciences, Business, or Computer Science preferred, or equivalent relevant experience
    • Knowledge of Diabetes and Insulin Pumps preferred.  



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