Insulet Corporation

  • Manager, Sales Effectiveness Training

    Job Locations US-MA-Billerica | US-MA-Billerica
    Posted Date 3 weeks ago(9/26/2018 3:10 PM)
  • Position Summary

    ***This position is currently open to INTERNAL APPLICANTS ONLY.  Candidate location is flexible as long as there is close proximity to a major airport***


    This position will work with the Director of Sales Training and Development to identify training needs for Insulet field organizations. They will engage internal and external experts to develop training modules and needed training content required to effectively increase the knowledge and demonstrated capabilities of intended audience.


    • Work cooperatively with the Commercial team (Sales, Marketing, Clinical, Customer Care, and Reimbursement) to identify on-going training needs.
    • Identify and deliver timely responses to changing market conditions and opportunities via WebEx, written communication, conference calls and meetings.
    • Work with the Director of Sales Training, Field Management and Marketing to develop and deliver appropriate workshops at Sales meetings.
    • Work with Regional Business Directors and District Sales Managers to ensure effective initial training of new field-based employees in addition to providing ongoing selling skills training for existing field teams.
    • Conduct field co-travels and reviews to ensure adequate and consistent training and coaching is being done for all new and existing field employees.  Prepare and deliver coaching feedback in person and by utilizing field coaching reports.
    • Assist new and experienced sales and clinical team members with developing and enhancing their product and customer knowledge and selling skills to increase field effectiveness.
    • Build and maintain strong working relationships with field sales team to effectively influence selling strategies.
    • Support the Insulet Training Department in developing new hire training curriculum for TM and CSM new hires phase 1 and phase 2 trainings
    • Recommend and develop and implement annual training and development objectives and programs.
    • Manage reporting requirements necessary to support training and development of employees.
    • Performs other duties as assigned.

    Education and Experience

    Minimum Requirements:

    • Bachelor’s degree; minimum 5 years Sales or Training experience in medical device or healthcare industry; pump knowledge required.

    Preferred Skills and Competencies:       

    • Internal Candidates – Field Sales Training experience is preferred.
    • Appropriate certifications in professional education or training methods preferred.
    • Proven track record of consistent performance in meeting or exceeding expectations
    • The ideal candidate must demonstrate strong leadership, coaching and development skills.
    • Must be able to work effectively cross-functionally.
    • Must have the ability and drive to take on multiple projects while balancing multiple priorities and critical deadlines.
    • Effective verbal and written communication skills.
    • Ability to message and deliver constructive and motivational feedback to enhance performance and results.
    • Excellent presentation skills and the ability to effectively engage participants in a classroom setting.
    • Ability to communicate at multiple levels of an organization.
    • PC skills, word processing, spreadsheet, database.
    • Ability to organize and judge priorities.
    • Ability to generate and maintain accurate records.

    Physical Requirements (if applicable):        

    • Travel will vary weekly based on business needs; travel is expected to be 50% on average; Relocation not required.






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