Insulet Corporation

  • Tech Writer - UX

    Job Locations US-MA-Billerica | US-MA-Billerica
    Posted Date 3 months ago(6/27/2019 9:00 AM)
    Engineering / Program Management
  • Position Summary

    Are you passionate about user experience design?  

    Do you have mobile (Android or iOS) design experience?

    Would you like to be part of the revolutionary diabetes management solution space, focused on children and adults alike?


    If so, we at Insulet Corporation want to work with you!  We are a highly experienced user experience group tackling the world’s growing pediatric and adult diabetes problem space, designing the easy to use and life-changing OmniPod product and other related solutions.


    Insulet Corporation, located in Billerica/Acton, MA, is seeking a superstar UX Technical Writer to join our growing team in the suburb of Boston (Billerica, MA).  You will be working with A-players in User Experience Research and Design, creating the next generation digital experiences for children and adults managing type 1 and type 2 diabetes. 




    • Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements for our products.
    • Produce high-quality documentation specification documents that describe UI features and fundability to be used by engineers and quality testers.
    • Write easy-to-understand user interface text.
    • Analyze existing and potential content, focusing on reuse, tone/voice consistency and single-sourcing opportunities.
    • Create and maintain the information architecture of our GUI specifications.
    • Be willing to help the team with other UX related tasks such as edit Sketch design files, update flow diagrams or test the product.


    Education and Experience

    Minimum Requirements:

    • At least 3+ years with experience designing for mobile and high technology-centered companies; preferably the medical devices industry.
    • Bachelor’s or master’s degree in Visual Design, Graphics Design, HCI, Interaction Design or related discipline required.
    • Well-versed in common design tools such as Sketch App, Axure, Adobe Creative Suite, Flash, Fireworks, Illustrator, Photoshop, Acrobat, MS Office, Visio, etc.
    • Solid visual and interaction design skills and interest to take on more responsibility in this area.
    • Great communication and interpersonal skills.


    Desired Technical Skills

    • Proven working experience in technical writing of software documentation.
    • Ability to deliver high quality documentation paying attention to detail, edge cases and unhappy paths within the user interface.
    • Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures.
    • Excellent written skills in English.
    • Strong working knowledge of Microsoft Office and Adobe Acrobat
    • Working experience with UX design tools such as Sketch and Overflow


    Physical Requirements (if applicable):        

    • None


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