This position supervises the day-to-day operations of the Insulet Corporation Customer Care team. Will be responsible for resolving escalated customer contacts, managing existing and new processes, and discovering and implementing continuous improvement opportunities for Inbound and Reimbursement through the analysis of data and project management.
The ideal candidate must demonstrate strong customer service, computer, coordination, planning and be able to work effectively in a key cross-functional role within Insulet Corporation and across external business partners.
Education and Experience:
Preferred Skills and Competencies: